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For urgent issues and immediate concerns, please contact the HITS Service Desk at 734-936-8000. We're available 24 hours a day, 7 days a week.
MiCORES is an iLab Solutions system used by Biomedical Research Core Facilities (BRCF) to perform ordering, billing, and scheduling of scientific products and services. As of 8/9/2016, the following Cores are supported:
MiCORES can be accessed at the following link with a Level-1 (UMICH) password:
Problems with Registration
Some accounts, especially those of individuals involved in the earlier setup and testing, are missing an authentication context. iLab Solutions can resolve the issue. To begin a support ticket with iLab Solutions, click this email template link.
Click the link labelled here.
After the WebLogin screen loads, authenticate with a uniqname and Level-1 (Kerberos) password.
When logging in for the first time, the iLab Account Registration screen will appear. Supply the requested information, particularly a PI and phone number if not present, and click the register button. The PI field determines which cores will be available.
On initial login, when the home screen appears for the first time, choose the correct time zone and click update time zone.
After logging in to MiCORES, in the lefthand menu under the core facilities heading, click the list all cores link.
The following sequence is the general work flow for placing service requests:
If appropriate, summary results are made available for download through MiCORES.
Commented out until iLab Solutions produces new manuals - links broken as of 02/20/2017
For proper use, internal processes, and support, contact the administrator of the specific core:
Richard McEachin, Ph.D.
Claudia Lalancette, Ph.D.
Robert Lyons, Ph.D.
For normal issues with unexpected technical failures, submit a ticket to the iLab Solutions support group: